Returns & Exchanges
At Peacock Alley, we want you to be completely satisfied with your luxury linens. If you are not delighted with your purchase, we accept returns of unwashed and unused items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, pristine condition.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be issued to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing